Use Cases

One AI capability used across the loan lifecycle

Many lenders are surprised to learn Friday Harbor is a sales tool as much as an operations force multiplier. Sales can get the messiest files over the finish line. Underwriters can be more efficient. QC and secondary can ensure flawless files.

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Use Case

Is it for sales or operations?

Yes.

Pre-underwriting

X-Ray vision for your originators. Loan officers, processors, and underwriters ask for everything upfront, and identify issues as early as possible. Spot opportunities to simplify and strengthen a file.

Underwriting support

Friday Harbor accelerates file review, leaving human underwriters to focus on true risk management decisions. The system helps underwriters find information faster across guidelines and borrower documents.

Quality control

Run Friday Harbor on closed loans to check for defects and ensure consistency across teams. For correspondents, a faster and more thorough tool for pre-purchase reviews.

Case Studies

AI meets the real world

Lender outcomes at production scale

Partners Bank achieved clear-to-close on a complicated FHA file in 7 days.

About Established in 1940, Partners Bank serves individuals and small businesses across…
Read more: Partners Bank achieved clear-to-close on a complicated FHA file in 7 days.
NewFed Mortgage boosts fulfillment productivity by 35%+ with Friday Harbor

About Founded in 2000, NewFed Mortgage Corp. is a full-service residential mortgage…
Read more: NewFed Mortgage boosts fulfillment productivity by 35%+ with Friday Harbor
Waterstone Mortgage expands underwriting capacity with Friday Harbor

About Founded in 2000 and lending in 48 states, Waterstone Mortgage is…
Read more: Waterstone Mortgage expands underwriting capacity with Friday Harbor

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Roles

The whole company benefits

Loan Officers

Let salespeople focus on the customer. Loan officers shouldn’t need to be walking guideline encyclopedias. Attract, develop, and retain the best originators in the business with AI pre-underwriting that can help them structure and close more loans every month.

Underwriters, LOAs, and processors

Boost support staff productivity. Cleaner files mean processors can increase the number of files they work on by 200+%. Underwriters can focus on true risk management decisions rather than chasing documents or stare and compare tasks.

Borrowers

Increase your application pull-through rate 10+%. Get to clear-to-close in days, not weeks and give customers the confidence that their loan will close.